Shipping policy

PRIVACY POLICY

Effective Date: 26 February 2026

At Curry Kart, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.

1. INFORMATION WE COLLECT

Personal Information: When you make a purchase, we collect:

  • Name and contact information (email address, phone number)
  • Billing and delivery addresses
  • Payment information (processed securely through our payment provider)
  • Order history and preferences

Automatically Collected Information:

  • IP address
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website addresses
  • Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and delivery updates
  • Communicate with you about your account or transactions
  • Respond to customer service requests
  • Improve our website and product offerings
  • Send marketing communications (with your consent)
  • Prevent fraudulent transactions
  • Comply with legal obligations

3. SHARING YOUR INFORMATION

We may share your information with:

  • Service Providers: Payment processors, delivery services, and other third parties who assist in operating our business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition of our business

We do not sell your personal information to third parties.

4. COOKIES

We use cookies to:

  • Remember your preferences
  • Understand how you use our website
  • Improve your shopping experience
  • Provide targeted advertising

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

5. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. YOUR RIGHTS

Under UK data protection laws (UK GDPR), you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

8. CHILDREN'S PRIVACY

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. MARKETING COMMUNICATIONS

With your consent, we may send you marketing emails about our products and special offers. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

12. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Curry Kart
1215 Christchurch Road
BH7 6BW, United Kingdom
Email: currykart06@gmail.com
Phone: 01202026209

SHIPPING POLICY

Effective Date: 26 February 2026

1. SHIPPING AREAS

Curry Kart delivers throughout the United Kingdom. We currently ship to England, Scotland, Wales, and Northern Ireland.

2. SHIPPING METHODS AND COSTS

Shipping costs are calculated at checkout based on:

  • Delivery location
  • Order weight and size
  • Selected delivery speed

Standard shipping rates will be displayed before you complete your purchase.

3. PROCESSING TIME

  • Orders are typically processed within 1-2 business days
  • Orders placed on weekends or bank holidays will be processed on the next business day
  • You will receive an order confirmation email once your order is placed
  • You will receive a shipping confirmation with tracking information once your order is dispatched

4. DELIVERY TIME

Standard Delivery: 3-5 business days
Express Delivery: 1-2 business days (where available)

Delivery times are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Remote locations
  • High-demand periods

5. PERISHABLE AND FROZEN ITEMS

  • Perishable items (dairy, frozen foods) are packed with appropriate cooling materials
  • These items should be refrigerated or frozen immediately upon receipt
  • We recommend someone be available to receive perishable deliveries
  • We are not responsible for spoilage if items are not stored properly after delivery

6. ORDER TRACKING

Once your order ships, you will receive:

  • A shipping confirmation email
  • Tracking number
  • Link to track your delivery

You can also track your order by logging into your account on our website.

7. DELIVERY ISSUES

Failed Delivery Attempts: If the courier cannot deliver your order, they will leave a card with instructions. Perishable items may be returned to us if delivery cannot be completed.

Missing or Lost Packages: If your order shows as delivered but you haven't received it:

  • Check with neighbours or building reception
  • Contact us within 48 hours at currykart06@gmail.com
  • We will investigate with the courier

Damaged During Shipping: Please refer to our Return and Refund Policy. Contact us within 7 days with photos of damaged items.

8. INCORRECT ADDRESS

Please ensure your delivery address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer. Address changes may not be possible once an order is dispatched.

9. CUSTOMS AND DUTIES

For deliveries within the UK, no customs duties apply. If we expand to international shipping in the future, customers will be responsible for any customs fees or import duties.

10. CONTACT US

For shipping inquiries, please contact us:

Curry Kart
1215 Christchurch Road
BH7 6BW, United Kingdom
Email: currykart06@gmail.com
Phone: 01202026209